TSI Cloud Apps is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud-based software application.
Please read this policy carefully. By using our Service, you consent to the practices described herein.
1. Information We Collect
We collect information that you provide directly to us and automatically when you use our Service.
Personal Information: This may include your name, email address, contact details, and other information you provide during registration or while using the Service.
Pharmacy and Patient Data: As a pharmacy application, our Service processes data related to prescriptions, patients, and pharmacy operations. This is highly sensitive information, and we treat it with the utmost security and confidentiality. We process this data on your behalf as a "Data Processor" under your instructions.
Automatically Collected Information: We may automatically collect data about your device and usage, such as your IP address, browser type, and log data.
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain the Service.
Process your transactions and manage your account.
Send you administrative information, such as updates and security alerts.
Provide customer support.
Improve the Service and develop new features.
Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information or pharmacy/patient data. We may share information only in the following situations:
With Your Consent: As directed by you, the customer.
Service Providers: With trusted third-party vendors who assist us in operating our Service, subject to strict data protection agreements.
For Legal Reasons: If required to do so by law or in response to valid legal process.
4. Data Security
We implement industry-standard administrative, physical, and technical security measures designed to protect your data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We will retain your information only for as long as is necessary for the purposes set out in this policy, or as required to comply with legal obligations.
6. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us using the information below.
7. Changes to This Privacy Policy
We may update this policy from time to time. The updated version will be indicated by the "Last Updated" date at the top. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@tsicloud.com.ng